Mr Chapple is always pleased to receive compliments about the service he offers. These can be used to continually improve patients’ experiences of care.
He will always pass compliments on to other member of the team. He holds a file of compliments which are available on request.
‘I have no words that feel sufficient enough to
tell you how tremendously grateful I am to you for taking away my pain
and giving me my life back. You are truly amazing, with all my heart I thank you.’
‘Thank you for operating on my back. The difference it has made to my life is unbelievable’
‘I want to pass on my utmost thanks and gratitude to Mr Chapple for it is he that gave me back my smile’
‘How grateful I am that you practice in this part of the country.’
‘I want you to know how much we both appreciated your particular kindness, consideration and honesty.’
‘Thank you so much for giving me back my ‘joie de vive’. I feel wonderful – you are wonderful.’
‘People like you are worth their weight in gold’
‘I feel privileged and incredibly lucky to have been a patient of yours.’
‘I am extremely grateful for your help and would not hesitate in recommending your expertise to anyone suffering a similar condition.’
‘You treated me with dignity and respect and put me at my ease’
‘Thank you for the 100% good quality care’